Contact us

Main address (please do not send the return parcels):

ceilinglamp.eu

Potsdamer Platz 1

10785 Berlin

mail: info@ceilinglamp.eu

phone: +49 030-12083565 (from monday to friday 9.00 -17.30)

Prima-Leuchten UG

Potsdamer Platz 1

10785 Berlin

Germany

VAT EU: DE311071096

HRB 185513 B

Address for returns:

Prima-Leuchten c/o Eurohermes
Rauschwalder Straße 48 B
02826 Görlitz

Dispute resolution for consumers

We try to reach an agreement with the customer on every matter. Please use our service contact support@ceilinglamp.eu or the above mentioned contact possibilities.
The European Commission provide a platform for online dispute settlement (OS) at http://ec.europa.eu/consumers/odr/.